Terms & Conditions

Visitors to Canada Platinum Emergency Travel Insurance

All persons insured are subject to the terms and conditions below.

This document does not constitute the entire insurance policy, and the applicant(s) has been advised to read the policy booklet for full details of coverage and exclusions.

• The eligibility requirements for the plan applied for are material to the risk for which insurance is sought. If the applicant(s) does not meet the eligibility requirements for the plan selected, or if there is any misrepresentation or concealment of or failure to disclose any facts or matters pertaining to the applicant(s) and that are the subject of the application form, then there shall be no insurance coverage provided.
• The applicant(s) is aware that this insurance covers only Emergencies (as defined in the policy booklet) and may not cover expenses incurred after the applicant(s) is able to travel home for treatment. The applicant(s) is aware that Pre-existing Conditions (as defined in the policy booklet) are excluded in some circumstances and that further details are provided in the policy booklet.
• In the event of a claim that may require or result in hospitalization, call OneWorld Assist Inc. immediately. From Canada & USA: 1-800-663-0399 From Mexico: 001-800-514-9976 Outside North America and Mexico: 800-663-00399** Worldwide collect: 604-278-4108 **To use this Global toll-free service, first dial the international access code for the country you are in, then enter the 11-dighit toll-free number as shown above. Service not available in all countries. If you encounter problems using this service, please call us collect 604-278-4108.
• The applicant(s) hereby authorizes any hospital, physician or other person or organization that has records or knowledge of them, their health or medical history or other information relevant to the claim to provide that information to the Company (as defined in the policy booklet) and OneWorld Assist Inc. and the applicant(s) authorizes the Company and OneWorld Assist Inc. to use and disclose that information to determine whether any claim that may be made is covered by this policy or by another plan or policy.
• The applicant(s) understands that the medical conditions disclosed on this application may not be covered and that details of when Pre-existing Conditions are covered are set out in the policy booklet.
• The applicant(s) has not seen a physician or been to the hospital since their arrival in Canada, has not incurred any expenses for which they may claim under the policy, is in good health at the present time and has no intention of making a claim under the policy as of the date and time of this application. The applicant(s) understands that if this policy is purchased 60 days after their arrival in Canada, there is no coverage for Sickness occurring or arising during the first 48 hours from the effective date of this policy. The applicant(s) understands that if this policy is purchased more than 60 days after their arrival in Canada, there is no coverage for Sickness occurring or arising during the first 7 days from the effective date of this policy.